Consumer Resources

Credit & Financial

AnnualCreditReport
Obtain a free credit report once every 12 months.

Debt Collection Practices: When Hardball Tactics Go Too Far
Tips for dealing with creditors from the Privacy Clearinghouse.

Credit Counseling
A variety of consumer credit counseling services available.

Bankrate.com
Find rates for mortgages, loans, savings, credit cards, and more.

Product Reviews

CNET.com
Your source for product reviews and prices, software downloads, and tech news.

ConsumerSearch
Product-review editors pick the best electronics, appliances and services by comparing professional product reviews (like the ones you’d find at Consumer Reports or CNET) with consumer reviews (like those at Amazon.com and Epinions) to separate the top-rated from the duds.

Energy Star US
Envirnomental Protection Agency ratings of energy-efficient products.

General Consumer Resources

Better Business Bureau
Check out a business or charity, file a complaint, access complaints, and find Lemon Law information.

Consumer Product Safety Commission
The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children.

Crash Testing and Highway Safety
The Insurance Institute for Highway Safety and the Highway Loss Data Institute join together to provide information on vehicle safety.

Federal Consumer Information Center
Publications, reviews, recall information and more provided by the U.S. Government.

GetHuman
Need to speak to a live person?  GetHuman has contact information for over 8,000 companies around the world.

Household Products Database
Health and safety information on household products created by the U.S. Department of Health & Human Services.

Recalls.gov
Your one-stop-shop for recalls issued by the U.S. government.

SaferProducts.gov
Report an unsafe product, and see what other consumers, child service providers, health care professionals, government officials and public safety entities have said about harmful consumer products.

Washington State Attorney General Consumer Information
The place to file a complaint about a Washington business or as a Washington consumer.

Web Buying

Consumer Reports Webwatch
Provides unbiased and practical research on web site scams, spyware and general internet business practices.

Buying Medicine and Medical Products Online
Protect yourself with these resources from the Food and Drug Administration. The agency offers tips for buying medicines, medical devices, and radiation-emitting products online safely and reporting suspicious web sites and products.

Internet Fraud Watch
Offers tips for identifying online fraud and scams, listings for frauds and scams and an online complaint form. More services are available for a fee.

Onguard Online: Online Shopping
Practical tips from the federal government and the technology industry to help you guard against internet fraud, secure your computer, and protect personal information.

Safeshopping.org
The American Bar Association's guide to online shopping.


For more information on vehicle reviews, visit our Automotive & Mechanical page.

IMLS Logo
WSL-SOS Logo
Made possible with funding from the Institute of Museum and Library Services
through the Washington State Library, Office of the Secretary of State.